MONEY BACK GUARANTEE
We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get the refund in 15 days after the claim process finishes.
1. Contact Seller:
Go to your order history and select the item. Discuss the issue with the seller and see possible solutions.
2. Apply for Refund:
If you can't come to an agreement with the seller, simply apply for a refund by opening a dispute in the order page. Be sure to do this within 15 days of your order confirmation.
3. Apply for Refund:
Most sellers will return your money in 15 days, however; if it's not resolved, you can contact ITSYH from the order detail page to escalate your dispute.